Tracking order

Order Tracking Information

How to Track Your Order

  1. Order Confirmation: After placing your order, you'll receive an email confirmation containing your order details and tracking number.
  2. Processing Time: Most orders are processed within 1-3 business days. You'll receive a shipping confirmation email when your package is dispatched.
  3. Tracking Activation: Tracking information typically becomes available 24-48 hours after shipment.
  4. Delivery Updates: The carrier will provide regular updates about your package's journey until delivery.

Tracking Your Package

Use your tracking number to check your package status through these methods:

Carrier's Website

Visit the shipping carrier's website (as indicated in your shipping confirmation) and enter your tracking number.

Universal Tracking Services

For international shipments or multi-carrier tracking, we recommend using:

17Track - a reliable package tracking platform that supports most international carriers.

Simply enter your tracking number on their website to see your package's current status and location.

Common Questions

Why isn't my tracking number working?
Tracking numbers may take 24-48 hours to activate in the carrier's system after shipment. If it's been longer, please contact our customer service.
My package shows as delivered but I haven't received it.
Check with neighbors or your building management. Carriers sometimes mark packages as delivered before actual delivery. If not found within 24 hours, contact us.
Can I change the delivery address after shipment?
Address changes after shipment may not always be possible. Contact us immediately if you need to modify delivery details.

For any issues with your order tracking, please reach out through our contact page.